Shipping

How long does it take for shipping?

We ship directly from our overseas warehouses so please allow some time for delivery (refer to the list below for estimates). Please do not panic if it does not show up immediately, it's on its way. :)

We offer international shipping options too - no matter where you are, you can buy from us!

 

LOCATION ESTIMATED SHIPPING TIMES
United States 12 - 20 business days
Europe 15 - 40 business days
Australia, New Zealand 20 - 40 business days
Canada, Mexico 25 - 60 business days
Central/South America 40 - 60 business days
Middle East 25 - 40 business days

 

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.

Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office.

Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office. 

 

If you have any questions, please contact us at info@theatrio.com and we will be more than happy to assist you!